If the incoming resource ID does not match that of an existing CI, IRE creates a new CI and populates it with the resource ID.įor more information about CMDB Identification and Reconciliation and IRE, see CMDB Identification and Reconciliation. In subsequent imports, if an incoming ID matches that of an existing CI, IRE (Identification and Reconciliation Engine) updates the information for that CI in the CMDB. When resource IDs are first imported, either from SCCM or Discovery, the table is populated with IDs for each CI it identifies. The Hardware Rule identifier returns the resource ID of a computer from SCCM and stores it in the Source table.

The SCCM integration uses CI identification to update CIs created from data imported from SCCM with a resource ID. The matching field is controlled by the _user_match_fieldsystem property, which is set to user_nameby default. If no match is found, the Assigned tofield is left blank. If a match is found, that user is assigned to the record. The SCCM Computer Identity transform script attempts to set the Assigned tofield in the CMDB record by looking up the name of the user in the SCCM source table and comparing the value with the matching field in the ServiceNow sys_user table. This operation can take a long time to execute, so the most efficient method is to use an incremental transform after the first full import. Note:To force a one-time full import of all software data from the SCCM database, clear the value in the Last run datetimefield. For instructions on editing or creating a transform map, see Transform maps.

The SCCM integration uses the transform map utility provided with the ServiceNow®platform. The source fields in SCCM and the target fields in the CMDB are listed in the Field Mapsrelated list in each Table Transform Map record. Transform maps are accessed from the Transformsrelated list in each data source record. The transforms that map the SCCM fields to the CMDB are defined in a related list in each data source record. Each data source contains the connection specifics for the SCCM database and names the MID Server the instance will use to import the data. The ServiceNow®SCCM integration uses JDBC data sources to import software data from the SCCM database. *For more information about Software Asset Management and how to enable it, see Request Software Asset Management.

Software Installation (when Software Asset Management is enabled*).

Sccm servicenow